Unified Inbox

One Inbox for Every Supported Outreach Reply

Bring supported outreach replies into one queue, keep campaign context visible, and work each conversation without reopening every channel app.

Benefits

See every outreach reply without reopening five channel apps

Keep supported replies, campaign context, and prioritization in the same working view.

All Channels, One View

Email replies, LinkedIn DMs, WhatsApp messages, Instagram responses. Everything lands in one inbox.

Never Miss a Reply

No more checking five different apps throughout the day. If someone responds, you'll see it immediately.

Reply From Anywhere

Respond to LinkedIn messages or WhatsApp chats without leaving BrandJet. One interface for everything.

Filter and Prioritize

Sort by channel, campaign, or response time. Focus on hot leads first. Handle the rest in batches.

Stop Tab Hopping

You sent emails from Gmail, LinkedIn messages from Sales Navigator, and WhatsApp from your phone. Now you're checking three places to see who replied. That's a waste of time. We pull every response into one feed so you can process them all in one session.

• Email replies from all connected accounts
• LinkedIn messages and connection accepts
• WhatsApp conversations
• Instagram and X direct messages

Context at a Glance

When someone replies, you need to know who they are and what you sent them. Every conversation shows the full thread, the campaign they came from, and their contact details. No more digging through sent folders to remember what you said.

• Full conversation history in one thread
• See which campaign triggered the response
• Contact info and company details attached
• Notes and tags for your own context

Respond Without Switching Apps

Someone replies on LinkedIn? Answer them right from the unified inbox. WhatsApp message? Same thing. You don't need to open the native app, find the conversation, and type there. Handle everything from one screen.

• Reply to any channel from one interface
• Messages send through the original platform
• Templates and snippets for common responses
• Schedule replies for the right time zone

Process

Move an incoming reply to its next action

Connect supported channels, review the thread, prioritize the response, and keep the conversation moving.

Connect Your Accounts

Link your email, LinkedIn, WhatsApp, Instagram, and X accounts. Each connection takes a minute or two.

Replies Start Flowing In

When someone responds to any of your outreach, it shows up in the unified inbox automatically.

Process in Batches

Set aside time once or twice a day. Filter by priority, work through your replies, move deals forward.

Respond and Track

Reply directly from the inbox. Mark conversations as done, add notes, or move hot leads to your CRM.

Use Cases

Teams coordinating replies across outreach channels

Use the inbox when several people, campaigns, or connected channels create one shared reply workload.

Sales Teams

Run multi channel sequences and handle all replies from one place. No more missed LinkedIn messages or buried email threads.

Founders

You're doing sales, support, and partnerships. One inbox beats four browser tabs and a phone notification you forgot to check.

Agency Teams

Manage outreach for multiple clients. Each workspace has its own inbox so nothing gets crossed.

Recruiters

Candidates respond on whatever channel is convenient for them. You see it all in one stream.

FAQ

Common questions about Unified Inbox

Which channels does the unified inbox support?

Email (all connected accounts), LinkedIn messages, WhatsApp, Instagram DMs, and X (Twitter) DMs. If you sent outreach through it, replies come back to the inbox.

Can I reply directly from the inbox?

How fast do replies show up?

Can I see the full conversation history?

Does it work for inbound messages too?

Can multiple team members use the same inbox?